You heard about the multiple free trade agreements signed between countries and groups of countries. And you want to contract a shipping company to import the components you need or to export your finished products. You do not know what you might face.
Between you and your provider or your client are the customs. All powerful and unimpeachable!
Last summer I ordered 1000 bottles from Italy to San José to produce our shower gel for tropical countries. I had planned to put it on the market for Mother’s Day on August 15.
The plastic bottles weighed 98 kilos and were worth 1000 euros. The customs kept them for 3 weeks, without giving any reason. Result: a 650$ bill for warehousing only. There was no duty to pay.
The first time we exported finished products to Europe, it was a large consignment – for a small company like Fleur de Café. The German customs opened a dozen of parcels. They kept 4 perfumes. Did they really need these 4 bottles to check the liquid inside? Moreover, they literally threw back inside boxes the products they had taken out, thus damaging many packaging.
Just before Christmas, I had asked Imprenta Vargas to produce boxes for all our cosmetics: the body spray, the body lotion, shower gel and soap. This time the customs did not open the shipment but… taxed it as if it contained the products themselves!
Courage! You need to be resilient.